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PRIVACY POLICY

THIS NOTICE OF PRIVACY PRACTICES AND WEBSITE PRIVACY POLICY (THIS “NOTICE”)

DESCRIBES HOW HEALTH AND OTHER PERSONAL INFORMATION ABOUT YOU MAY BE

COLLECTED, USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO YOUR

INFORMATION. PLEASE REVIEW IT CAREFULLY. POLICY EFFECTIVE DATE IS JUNE 20th,

2022. Clinvee, understands the necessity of maintaining the privacy of your protected

health information (or “PHI”). PHI is information that could be used to identify you in

relation to: (i) your past, present or future physical or mental health or condition; (ii) the

provision of health care to you; or (iii) the past, present or future payment for the

provision of health care to you. Clinvee is required by law to maintain the privacy of PHI

and to provide you with this Notice of our legal duties and privacy practices. Clinvee

requires all contractors and/or anyone accessing your information or entering

information into your record to abide by the practices and uses as provided in this

Notice. Clinvee is required by law to abide by the terms of this Notice that is currently in

effect. This Notice will remain in effect until such time as a replacement Notice is

provided by Clinvee. Clinvee reserves the right to make changes to this Notice and to

make the revised or changed Notice effective for all PHI Clinvee maintains. Any changes

to this Notice will be posted on our website at: www.clinvee.com (“Website”). You may view a copy of this Notice at any time at our Website or you may receive a paper copy

of the Notice or receive further information about this Notice by calling our customer

service department at (866) 889-9095.

INFORMATION CLINVEE MAY COLLECT

To access and use our services, Clinvee must collect certain information about you. This

information may be collected directly from you orally or on Website applications or

other forms. The following information will be required in order to utilize Clinvee’s

services: (i) name; (ii) address; (iii) telephone number; (iv) gender; (v) date of birth; (vi)

email address; (vii) payment information; and (viii) any other pertinent information

required to complete your electronic medical record. You will also be required to select

a password to access and protect your Clinvee account information. Clinvee will create

and maintain a record of the care and services you receive. This may include electronic

medical records, audio and/or video files associated with consultations, e-mails

referencing services and test results, if applicable. In addition, this information may

include your transactions with Clinvee, its affiliates and others.

COOKIES

Through our Website, information is collected through an Internet “cookie,” an

information-collecting device from a web server. “Cookies” are text information files that

your web browser places on your computer when you visit a website. Cookies assist in

providing non-personal information from you as an online visitor. It can be used in the

customization of your preferences when visiting our Website. Most browsers accept

cookies automatically but can be configured not to accept them or to indicate when a

cookie is being sent.

CLINVEE MAY USE AND DISCLOSE PHI

Clinvee may use and disclose information about you in providing the telehealth services.

While we cannot describe every type of information that we use or disclose, all of the

ways we are permitted to use and disclose information will fall within one of these

categories: Treatment: Your health care provider may ask us to use or disclose PHI in

connection with consultations, treatment or in connection with the provision of follow-

up treatment. Payment: We may use and disclose your PHI to your health insurer or

health plan in connection with the billing, processing and payment of claims or other

charges. NOTE: Clinvee does not currently accept payments from health insurance

providers. Health Care Operations: We may use and disclose PHI as part of our services.

For example, we may use and disclose information to provide customer service or to

conduct quality review assessment. Clinvee will engage third parties to provide various

services for Clinvee, including the physicians/providers who respond to inquiries and

provide consultations. If any such third party must have access to your PHI in order to

perform its services, Clinvee will require that third party to enter into an agreement that

binds the third party to the use and disclosure restrictions outlined in this Notice.

Appointments: Clinvee may contact you to make or to remind you about a telehealth

appointment with a physician/provider. Health-Related Benefits and Services: We may

use your PHI to tell you about other health related benefits, products or services that

may be of interest to you. Individuals Involved in Payment for Your Care: Unless you

request otherwise, Clinvee may give information to someone who helps pay for your

care or provide usage information to your employer to pay bills. You may restrict some

or all of these disclosures by requesting the restriction in writing to: MV Wellness NP in

Family Health P.C, DBA (doing business as) Clinvee, 2747 East 26st, Suite 203, Brooklyn,

New York, 11235. Business Associates: Clinvee may contract with outside businesses or

physicians/providers to provide some services for us. Under these contracts, we may

share your medical information with them in order for them to provide their services

under the contract. Any other business or individual with which we contract shall be

required to protect the medical information or PHI we share with them. Permitted or

Required by Law: Clinvee may release information when requested by law enforcement

officials or when permitted or required by local, state or federal law. More Stringent

Laws: Clinvee offers their services in many states across the United States. In some cases,

we may be required to follow the state law provisions on use and disclosure of your PHI,

which may be more stringent than those outlined in this Notice. Research: Under certain

circumstances, Clinvee may use and share your PHI for research purposes. If you do not

want to participate in research efforts, you must notify a Clinvee customer service

representative at (866) 889-9095 and follow-up in writing to: MV Wellness NP in Family

Health P.C, dba (doing business as) Clinvee, 2747 East 26st, suite 203, Brooklyn, New

York, 11235. To Avert a Serious Threat to Health or Safety: Clinvee may use and disclose

medical information about you when necessary to prevent a serious threat to your

health and safety or the health and safety of the public or another person. Any

disclosures, however, would only be to someone able to help prevent the threat.

HOW CLINVEE MAY USE AND DISCLOSE PHI – SPECIAL CIRCUMSTANCES

Health Oversight Activities and Registries: Clinvee may disclose your PHI to a health

oversight agency for activities authorized by law such as audits, investigations,

inspections, licensing and disciplinary actions relating to the health care system or

government benefit programs. These activities are necessary for the government to

monitor the health care system, government programs and compliance with civil rights

laws. Public Health Risks: Clinvee may share your PHI with public health authorities or

other governmental authorities as required by law for certain purposes including: (i)

preventing or controlling disease, injury or disability; (ii) reporting child or vulnerable

adult abuse or neglect or domestic violence incidents; (iii) reporting to the Food and

Drug Administration regarding the quality, safety and effectiveness of a regulated

product or activity; (iv) notifying people of recalls of products they may be using; and (v)

notifying a person who may have been exposed to a disease or may be at risk for

contracting or spreading a disease or condition. Workers Compensation: Clinvee may

share your PHI for workers’ compensation claims to the extent and as required by law. If

you are involved in a lawsuit or dispute, Clinvee may be required to disclose PHI in

response to a court or administrative order. We may also disclose medical information

about you in response to a subpoena, discovery request or other lawful process by

someone else involved in the dispute, but only if the request indicates that the person

or entity seeking the information has either: (i) made a good faith attempt to notify you

(or your legal representative) of the request and any time provided for objection to the

request has passed without objection or any objection has been resolved in favor of

providing the information; or (ii) a qualified protective order protecting the information

has been agreed upon or requested from the court or administrative tribunal. Law

Enforcement: Under certain circumstances, Clinvee may disclose your PHI to a law

enforcement official, such as in response to a court order, subpoena, warrant, summons

or similar process for purposes of identifying or locating a suspect, fugitive, material

witness or missing person, as relating to the victim of a crime, about a death we believe

may be the result of criminal conduct, in emergency situations to report a crime, the

location of the crime or victims, or the identity, description or location of the person

who committed the crime. Decedents: Under certain circumstances, Clinvee may

disclose PHI to coroners, medical examiners and funeral directors for purposes such as

identifying individuals, determining the cause of death and fulfilling duties relating to

decedents. National Security Concerns: Clinvee may release medical information about

you to authorized federal officials for intelligence, counter-intelligence and other

national security activities authorized by law. Military and Veterans: If you are, or were, a

member of the armed forces, Clinvee may release PHI about you as required by military

command authorities. If you are a member of foreign military service, Clinvee may

disclose, in certain circumstances, your PHI to the foreign military authority.

YOUR RIGHTS REGARDING YOUR PHI

You have the following rights regarding PHI Clinvee maintains about you: Right to

Inspect and Receive Copies: You have the right to access, inspect or make copies of your

PHI. Your request must be made in writing to: MV Wellness NP in Family Health P.C, dba

(doing business as) Clinvee, 2747 east 26st suite 203, Brooklyn, New York, 11235. Clinvee

may charge a reasonable fee for the cost of complying with your request. Right to

Amend: If you feel that the information Clinvee has about you is incorrect, you may

request an amendment for as long as the information is kept and created by Clinvee.

This request must be made in writing to: MV Wellness NP in Family Health P.C, dba

(doing business as) Clinvee, 2747 east 26st suite 203, Brooklyn, New York, 11235, and

must include a reason to support your request. Under certain circumstances, Clinvee

may deny your request by sending you a written notice of denial. If your request is

denied, you may submit a statement of disagreement to be included in your records.

Right to an Accounting of Disclosures: You have the right to receive an accounting of all

disclosures of your PHI made by us within the previous six years. The accounting will not

include: (i) disclosures made for purposes of treatment, payment or health care

operations; (ii) disclosures to you or to third parties to whom you or your legally

authorized representative have authorized disclosure; (iii) oral or incidental disclosures;

and (iv) disclosures made for purposes of national security or to correctional institutions

or law enforcement officials as described in this Notice. Your request must be submitted

to Clinvee in writing and must include the specific time period for which you are making

the request. If you submit more than one request within any twelve-month period,

Clinvee may charge you for the cost of fulfilling your request. If such a charge will be

made, Clinvee will notify you prior to the fulfillment of your request and you may

choose to withdraw or modify your request at that time before any costs are incurred.

Right to Request Restricted Use: You have the right to request restrictions or limitations

on the PHI Clinvee uses or discloses about you for treatment, payment or health care

operations. The request for restrictions must be made in writing to: MV Wellness NP in

Family Health P.C, dba (doing business as) Clinvee, 2747 east 26st suite 203, Brooklyn,

New York, 11235, and specify the information you wish to limit, along with the person(s)

to whom you want the limitations to apply. Clinvee is not, however, required to agree to

a requested limitation or restriction and will notify you if we do not agree to a requested

restriction. Right to Confidential Communications: You have the right to receive

confidential communications of your PHI. You may request, in writing, that Clinvee

contact you through an alternate means or at a different location. Clinvee will comply

with all reasonable requests. Complaints: If you believe your privacy rights have been

violated, you may file a complaint with Clinvee and/or with the Secretary of the

Department of Health and Human Services. All complaints directed Clinvee must be in

writing. To file a complaint with us, please mail your written complaint to: MV Wellness

NP in Family Health P.C, dba (doing business as) Clinvee, Attention: Complaint

Department, to 2747 east 26st suite 203, Brooklyn, New York, 11235. You will not be

penalized for filing a complaint.

OUR SECURITY SAFEGUARDS

Clinvee has established safeguards to ensure the security and confidentiality of

information about you. These safeguards include protection against any anticipated

threats or hazards to the security or integrity of the information, as well as protection

against the unauthorized access to or use of this information. When you interact on our

Website, all of your information, including your credit card number and delivery address,

is transmitted through the Internet using Secure Socket Layers (“SSL”) technology. SSL

technology causes your browser to encrypt your information before transmitting it to

our secure server. SSL technology, an industry standard, is designed to prevent someone

other than operators of our Website from capturing and viewing your personal

information. Clinvee restricts access to your information to those employees who need

to know that information to provide products or services to you or on your behalf. While

Clinvee is dedicated to the protection of your personal information from unauthorized

use or disclosure, no data transmission over the Internet can be guaranteed to be 100%

secure. Clinvee cannot ensure or warrant the security of any information you transmit to

us on our Website.

YOUR RIGHT TO A PAPER COPY OF THIS NOTICE

You have the right to receive a paper copy of this Notice at any time, even if you have

agreed to receive this Notice electronically. To obtain a paper copy of this Notice,

contact an Clinvee customer service representative at (866) 889-9095.

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